Nearly seven years ago, New Zealand’s Inland Revenue (IR) agency began its partnership with Fast Enterprises to implement a “total makeover” and replacement of the nation’s entire tax system. The IR Transformation Programme is entering its final year, and Greg James—a deputy director who manages the project—is confident that it will be completed on time and below budget. The project not only replaces the software used by IR, but it is also transforming many business processes, including legislation and organizational design.

Pennsylvania’s tax system modernization project achieved a major milestone in November with the implementation of personal income tax processing in the state’s cloud-based solution from Fast Enterprises (FAST), a provider of essential software and services for citizens and government.