Oregon Employment Department First to Connect to Modernized ICON Cloud Hub
The National Association of State Workforce Agencies congratulated Oregon on being the first state to establish a direct connection with the modernized ICON Cloud Hub for real-time data sharing.
New Hampshire Continues to Update, Upgrade Taxpayer Services
The New Hampshire Department of Revenue Administration’s recent system upgrade improved security, efficiency and ease of use for both taxpayers and staff.
FAST Demonstrates Mobile ID Interoperability at International Event
FAST showcased a major advancement in cross-border ID technology by using its customer kiosks to seamlessly verify mobile driver's licenses from Maryland, Colorado, and Queensland, Australia.
IRS Direct File Pilot Wins Innovation of the Year
IRS Direct File, which offers a free electronic tax filing program, was recognized making an impact nationwide. After a successful pilot in 12 states, including Massachusetts, the award-winning program is now permanent.
Iowa Wins NASCIO Award for Cross-Boundary Collaboration
The National Association of State Chief Information Officers honored Iowa for the Department of Revenue’s innovative statewide debt collection process.
Pennsylvania Property Tax/Rent Rebate Program Doubles Impact in One Year
The Pennsylvania Department of Revenue used system automation to efficiently process over 500,000 Property Tax/Rent Rebate applications. More than $304 million—doubled from the previous year—was distributed to seniors and people with disabilities.
Hawaii’s Upgraded Tax System Enhances Security and User Experience
The Hawaii Department of Taxation’s system upgrade includes a redesigned, easy-to-use interface that will enable agency staff to serve customers more quickly and efficiently.