Positions

FAST Interns are a part of the FAST team from day one and share in the successes of their team. We get real-world experience and spend our time working on valuable and challenging projects. We work alongside other FASTies and government employees to determine the necessary functions of the software to implement changes and develop solutions to complex problems. This process includes meeting with government employees to determine needs, working as a part of a team to develop and execute a plan, and following through with testing of the solutions that the team has created. Every day includes new challenges and responsibilities which makes the job interesting and rewarding. – Nick, FASTie since 2013

FAST Interns are a part of the FAST team from day one and share in the successes of their team. We get real-world experience and spend our time working on valuable and challenging projects. We work alongside other FASTies and government employees to determine the necessary functions of the software to implement changes and develop solutions to complex problems. This process includes meeting with government employees to determine needs, working as a part of a team to develop and execute a plan, and following through with testing of the solutions that the team has created. Every day includes new challenges and responsibilities which makes the job interesting and rewarding. – Nick, FASTie since 2013

As Implementation Consultants, our job is to translate the client’s needs into technical solutions–which is a lot of fun for those up to the challenge! This means we work in two realms simultaneously. The first involves understanding the client’s overall goals, as well as their day-to-day business practices. We carefully gather this information through presentations, design sessions, and live demonstrations. Then we use all the business knowledge we gather about the client’s business practices and get down to the problem-solving. Integrity, flexibility, and good communication skills are key to becoming a well-rounded Implementation Consultant. Helping our clients transition from out-of-date and inflexible systems, to a robust, dynamic FAST system is an amazing experience. – Michael, FASTie since 2013

As Implementation Consultants, our job is to translate the client’s needs into technical solutions, which is a lot of fun for those up to the challenge! This role means that we work in two realms simultaneously. The first involves understanding the client’s overall goals, as well as their day-to-day business practices. We carefully gather this information through presentations, design sessions, and live demonstrations. Then, we use all the knowledge we gather about the client’s business practices and get down to the problem-solving. Integrity, flexibility, and good communication skills are key in becoming a well-rounded Implementation Consultant. Helping our clients transition from out-of-date and inflexible systems to the robust, dynamic FAST system is an amazing experience.. – Michael, FASTie since 2013

As Implementation Consultants, our job is to translate the client’s needs into technical solutions, which is a lot of fun for those up to the challenge! This role means that we work in two realms simultaneously. The first involves understanding the client’s overall goals, as well as their day-to-day business practices. We carefully gather this information through presentations, design sessions, and live demonstrations. Then, we use all the knowledge we gather about the client’s business practices and get down to the problem-solving. Integrity, flexibility, and good communication skills are key in becoming a well-rounded Implementation Consultant. Helping our clients transition from out-of-date and inflexible systems to the robust, dynamic FAST system is an amazing experience.. – Michael, FASTie since 2013

The Administrative Assistant role is one of the most multifaceted positions at FAST. We work closely with Project Managers to keep FAST sites running smoothly and efficiently. Onboarding, reconciling finances, managing calendars, and drafting documents and processing reports are often daily tasks for this job. Whether we are finding a place to live for a new hire, helping state executives produce a webinar for 300 employees, planning a rollout party for the entire site and significant others, booking hotel rooms for the Training team’s travel schedule, or stocking enough food and snacks for an overnight conversion, no two days are ever the same. Being organized is a given, and being social is a must. Administrative Assistants have the opportunity to set the tone for each site through event planning, providing food, and finding time for breaks and games. If you are independent and self-motivated and you thrive on little direction and lots of freedom, helping your peers succeed by becoming an Admin at FAST will be a rewarding choice for you. – Gus, FASTie since 2016

The Administrative Assistant role is one of the most multifaceted positions at FAST. We work closely with Project Managers to keep FAST sites running smoothly and efficiently. Onboarding, reconciling finances, managing calendars, and drafting documents and processing reports are often daily tasks for this job. Whether we are finding a place to live for a new hire, helping state executives produce a webinar for 300 employees, planning a rollout party for the entire site and significant others, booking hotel rooms for the Training team’s travel schedule, or stocking enough food and snacks for an overnight conversion, no two days are ever the same. Being organized is a given, and being social is a must. Administrative Assistants have the opportunity to set the tone for each site through event planning, providing food, and finding time for breaks and games. If you are independent and self-motivated and you thrive on little direction and lots of freedom, helping your peers succeed by becoming an Admin at FAST will be a rewarding choice for you. – Gus, FASTie since 2016

FAST’s In-House Counsel act as trusted company advisers. We work with nearly everyone in the company, including new hires during training sessions, PMs for project needs, and company executives. In this role, you will learn FAST’s business practices and preferences, as well as the technical aspects of FAST products. On any given day, you might work with HR to answer compliance questions, Payroll to discuss foreign employment benefits, and Partners to structure a contract with a vendor. The variety is exciting and will keep you on your toes! – Megan, FASTie since 2012

For Staff Accountants at FAST, the primary goal is to assist the CFO and Controller in providing timely and accurate financial information to the Partners. This information is necessary for the decision-making process that helps our quickly growing company continue to be successful. We are also involved in tax compliance, which is extremely important for FAST because tax agencies are our clients. At a fast-paced company like FAST, the role of a Staff Accountant is always changing and growing to meet domestic and international needs, which makes this job continually more exciting and challenging. – Katie, FASTie since 2013

Technical Communicators work hard to make sure FASTies and clients have the documentation and training materials they need. We create a core set of user documentation, including help system content and e-learning courses that are used on all FAST projects. We write and edit everything from technical guides to newsletters, and we also develop and organize training for both new and experienced employees. We are constantly learning by exploring software on our own and working with others. Then we use our logical thinking skills balanced with a good dose of creativity to interpret, distill, and deliver that information in ways that will best meet the needs of a variety of audiences. We enjoy hearing how our work helps others do their jobs better and are always looking for new ideas and approaches. The range of our work allows us to contribute to and be involved in many different aspects of FAST. – Theresa, FASTie since 2005

Weekend Computer Operators are responsible for monitoring all the FAST batch streams, contacting appropriate people, and managing abended jobs. We use a variety of internal tools to watch for issues related to all the FAST sites to ensure that they are functioning properly. Weekend Computer Operators also handle FAST Help Desk calls, set up and manage small hardware, assist with training setup, and create and maintain documentation on issues related to Operations. – Dimitri, FASTie since 2014

Information Security Analysts work to protect the confidentiality, integrity, and availability of the Fast Enterprises information systems. We stay current on information security trends and proactively implement the appropriate mitigation techniques and security controls. We evaluate all aspects of the information systems to protect both the data and physical systems. In an ever-changing legal and political landscape, this task also requires more awareness of the various compliance frameworks that may apply to information systems. As requested, we also provide guidance and recommendations to clients for improving their security postures as they relate to FAST applications. This role requires individuals to be detail-oriented, organized, and capable of thinking outside the box. – Todd, FASTie since 2016

The Conversion Team is exposed to many areas of FAST’s product while coordinating the extraction and loading of data. Our ultimate task is to provide our clients with the data from their legacy systems that they will work with in their new FAST system. Fulfilling this task is both challenging and rewarding. Daily efforts include managing client relationships, coordinating team dependencies, .NET coding and performance tuning for the conversion process, and heavy use of SQL creation, testing, and tuning. It’s incredibly rewarding to extract data from multiple legacy systems, transform it to meet modern-day needs, and then load it into a state-of-the-art system for our clients. – Ryun, FASTie since 2005

Data Analytics Implementation Consultants work every day with clients, teammates, and technology to configure solutions that meet the needs of the business users. Within the Data Warehouse, we build data layouts that put raw data in a format that is useful to our clients. We keep the information up to date, verify the quality of the data, and maintain associations between related data. Once the data is collected and properly warehoused, we use discovery and analytics to write scripts and algorithms that evaluate the potential data uses. We seek out trends and insights that our clients can leverage to guide policies and make their day-to-day work more effective. It is rewarding to identify opportunities where data collection and analysis can make a significant impact on client operations. We save our clients hours upon hours of aggregating historical records from various sources because we can put the important information in front of them right away. – Karly, FASTie since 2014

System Engineers are responsible for system performance, application availability, and various aspects of information security at FAST. A typical day at FAST can vary wildly and we rarely get bored between installing new hardware, troubleshooting software, and working with client technicians. We get a lot of opportunities to work with new technologies and solutions as we try to ensure that we are providing effective and timely support to other FASTies as well as our clients. It is truly an amazing experience to work at FAST and I hope to stay for a long time. – Dennis, FASTie since 2015

Technical Team members work to support functional development teams while ensuring all tiers of the application are running efficiently and securely. By proactively monitoring Production and Development environments, we address performance issues using database tuning techniques and work with developers to refactor their code. Using a variety of tool sets, we troubleshoot issues both internal and external to the application in order to improve processes. We provide consultation to other project team members regarding the application architecture. We are ultimately responsible for the integration and maintenance of the product on all tiers, including automation of tasks and implementation of new product features. We are problem-solvers who are constantly learning and while we face a variety of challenges, we also get to enjoy a wide range of successes. – Lucas, FASTie since 2011

Technical Writers work hard to make sure FASTies and clients have the documentation and training materials they need. We create a core set of user documentation, including help system content and e-learning courses that are used on all FAST projects. We write and edit everything from technical guides to newsletters, and we also get to develop and organize training for new employees. We are constantly learning by exploring software on our own and working with others. Then we use our logical thinking skills balanced with a good dose of creativity to interpret, distill, and deliver that information in ways that will best meet the needs of a variety of audiences. We enjoy hearing how our work helps others do their jobs better and are always looking for new ideas and approaches. The range of our work allows us to contribute to and be involved in many different aspects of FAST. – Theresa, FASTie since 2005

The Training Coordinator position is a truly dynamic role. We collaborate with all project members, both FAST and client, at a number of levels. In a typical day, we meet with clients and colleagues, work with business team members to better understand the system, and coordinate training for all agency staff before the new FAST system goes live. We also get the opportunity to use our skills and talents to guide our clients through the process of testing their new system. It is immensely rewarding to drive the efforts that transition users from their legacy system to their new FAST system and to see the looks of accomplishment on their faces when all the pieces finally fall into place for them. The relationships we build with both FAST colleagues and client counterparts last long after we move on to a new project. – Katie, FASTie since 2011

As recruiters at FAST, we build and maintain relationships. Recruiters get to experience the front lines of FAST’s exciting growth! This is a fast-paced role in which we are often on the go and traveling to college campuses. We work hard to develop relationships and add personal touches to the recruitment process. This process begins in our initial contact with a campus and continues in attending and organizing events, conducting interviews, and performing further follow-up. We are creative in our approaches and welcome new suggestions on how to best share information about FAST and the opportunities that the company offers. Recruiters are involved in initial meetings with candidates and follow those candidates through to the final steps of onboarding. – Lindsey, FASTie since 2005

The Office Administrator position requires a diverse, organized, flexible, and interpersonal skill set. Office Administrators possess the ability to problem-solve and think in a multi-dimensional manner. The position supports the Office Manager at the Headquarters office, as well as various other individuals across the company, to execute a wide variety of administrative-related duties in a timely manner. We are responsible for all the events that take place at the Headquarters office, including meetings and conferences, which take place after hours at least once per month. We assist the Recruiting team with interviews and office visits and we support various teams within the office. Office Administrators also manage office supplies, answer and screen phone calls to ensure that they are transferred to the proper people or teams, and handle incoming and outgoing mail. In the HQ Office Administrator role, every day offers a new opportunity to contribute to the overall success of the company. – Lesa, FASTie since 2017

The Office Administrator position requires a diverse, organized, flexible, and interpersonal skill set. Office Administrators possess the ability to problem-solve and think in a multi-dimensional manner. The position supports the Office Manager at the Headquarters office, as well as various other individuals across the company, to execute a wide variety of administrative-related duties in a timely manner. We are responsible for all the events that take place at the Headquarters office, including meetings and conferences, which take place after hours at least once per month. We assist the Recruiting team with interviews and office visits and we support various teams within the office. Office Administrators also manage office supplies, answer and screen phone calls to ensure that they are transferred to the proper people or teams, and handle incoming and outgoing mail. In the HQ Office Administrator role, every day offers a new opportunity to contribute to the overall success of the company. – Lesa, FASTie since 2017

Motion Graphic Designers at FAST work with all the teams across the company to provide creative materials and media. Our daily routine includes designing FAST event materials, internal newsletters, kinetic typography videos, project logos, and recruiting and marketing communications. In this role, we are focused on developing engaging graphics and animations to convey often complex concepts to internal and external audiences. – Chelsea, FASTie since 2017