The Nebraska Department of Motor Vehicle’s (DMV’s) partnership with software company Fast Enterprises has allowed them to successfully implement VicToRy, a new Vehicle Services system. This much-needed upgrade has provided faster, more convenient services to the benefit of both citizens and staff members. The new system has expanded the range of services that are delivered to customers, with more available online capabilities and functions. As Nebraska DMV project manager Adam Eakin put it, this upgrade was both “timely” and “critical.”

The State of Illinois and IDOR were recognized for their data analytics initiative with an award in the area of Data Management, Analytics & Visualization from the National Association of State Chief Information Officers. To counteract fraud, and to increase revenue and improve compliance with state tax laws, IDOR developed and completed an initiative to utilize more sophisticated tracking and analysis of taxpayer data by becoming an early adopter of Fast Enterprises’ Fraud Manager and Analytics Manager.

Eight agencies and two state employees received “Best of Washington” Awards for the use of innovative technologies to improve and more efficiently deliver public services. Gov. Jay Inslee delivered opening remarks to summit attendees, and was on hand to congratulate the award winners at a Nov. 7 ceremony during the 20th annual Digital Government Summit in Olympia.

The Tennessee Department of Revenue was a finalist for the National Association of State Chief Information Officers (NASCIO) award for its implementation of the $50 million tax project TR3 (Rip, Replace, Revitalize!). The project implemented GenTax, a commercial off-the-shelf tax software from Fast Enterprises, which provides electronic tax filing and online payment options.

With efficiency in mind, Hawaii’s Department of Taxation (DOTAX) implemented GenTax, a tax software from Fast Enterprises, to modernize their tax system. Through this modernization, the project was able to improve not only its efficiency, but also its security, compliance, and overall process for payments and returns.

The Pennsylvania Department of Revenue undertook a tax modernization project known as the Pennsylvania Tax Hub, or PaTH. With this upgrade came a 90% error reduction rate for International Fuel Tax Agreement (IFTA) returns, as well as a 74% reduction in turnaround times.The Department of Revenue used Fast Enterprises’ tax software, GenTax, to update its online service portal.

Several southeastern motor vehicle agencies were recognized for their efforts to modernize their software by leveraging Driver and Vehicle Services software developed by Fast Enterprises, a software development company based in Centennial, Colorado. Arkansas’ Department of Motor Vehicles was awarded the Excellence in Government Partnership Award for bringing online access to driver and motor vehicle services throughout the state. Georgia’s Department of Driver Services received the Improved Through Effectiveness Award by efficiently assisting clients. Tennessee also brought convenience to their customers through the use of the FAST software, which includes an online services portal and gives clients more flexibility in how they register to vote.

The Washington Department of Licensing has received the Certificate of Project Excellence for its efficiency on the five-year Driver and Vehicle System (DRIVES) project. The project accomplished all of its objectives and finished ahead of schedule through the implementation of FastDS-VS, the driver and vehicle services software from Fast Enterprises. This implementation improved Washington’s overall reporting capabilities while increasing system reliability and reducing downtime, which also improved the public’s ability to complete more licensing tasks online.

As part of a larger implementation project for GenTax, Fast Enterprises’ commercial off-the-shelf tax software, the Illinois Department of Revenue implemented a new online MyLocalTax portal, which has increased efficiency and delivers taxpayers better services. The portal provides local government officials with monthly access to financial tax allocation information, which has improved communications and financial control, and has made the information-sharing process more timely and transparent.