Pennsylvania Dept. of Revenue Modernization Earns Praise, Sets Example for Future Projects
The president of a state business association praised the Pennsylvania Department of Revenue’s modernization, particularly the success of its cloud-based technology.
Modernization Delivers Speed, Efficiency for Taxpayers in Idaho, New Hampshire, and Wisconsin
Revenue departments in Idaho, New Hampshire, and Wisconsin have happier customers and better workflow thanks to FAST modernization. Learn how GenTax is helping these agencies achieve their goals.
Oregon DMV Expands E-Services, Improves Customer Service
“Oregon DMV is now a place of innovation and continuous process improvement,” said Ben Kahn, manager for innovation and planning at the Oregon Department of Transportation. Find out how the DOT revamped the customer experience with FastDS-VS.
Pennsylvania’s Online Tax System Goes Live After 10 Years, $100M
In 2018 the Pennsylvania Department of Revenue chose FAST to modernize its system. In 15 months, the agency rolled out all business taxes and myPATH, a digital hub for customers. Now, the agency has an integrated system expected to save $10 million annually.
Georgia Department of Revenue’s Cloud Migration Serves as Model for Other Agencies
NASCIO invited the Georgia Department of Revenue’s CIO to share lessons from the agency’s successful transition to the cloud, which saves money, improves security, and enhances flexibility.
Maryland Motor Vehicle Administration Wins Awards in Customer Convenience and Innovation
The Maryland Department of Transportation Motor Vehicle Administration received six awards during the 2022 AAMVA International Conference, including honors for the agency’s work in Customer Convenience and Education, Innovative Use of Technology, and Community Service.
New Hampshire Department of Revenue Administration Receives 2022 FTA Award
The Federation of Tax Administrators presented an award to the New Hampshire Department of Revenue Administration in recognition of the agency’s innovative new auditing program.