Alaska Leads the Way: A New Era in Child Support Modernization
The Alaska Child Support Enforcement Division (CSED) has launched the nation’s first federally certified, modern COTS solution for child support, on time and on budget. Now, CSED is ready to share the story behind this accomplishment—and the positive change it promises for families, agency staff, and child support programs nationwide.
Voices of the Project
$94M
Collected annually
36K
Children depending
Children depending
on child support
FastCSE: The next generation of child support systems
Alaska’s new system, built on FastCSE, brings a modern, holistic approach to child support engagement. By prioritizing user needs and operational efficiency, the state is setting a new standard for delivering effective, timely, and equitable child support services across the state.
24/7 Online
Services
Families, employers, and tribes can now access child support services and information anytime, anywhere via a mobile-friendly self-service portal.
Accessibility
First
Human-centered design, digital access, and other modern features ensure usability and convenience for everyone while exceeding ADA and WCAG standards.
Streamlined
Workflow
Process automation, case management tools, and a central system of record make life easier for CSED staff, giving them more time for personalized service delivery.
Reliable
Payment Delivery
A robust financials engine, automated distribution and disbursement, and expanded payment options ensure that payments reach Alaskan families on time.
“This will be a new chapter for system modernization nationwide.”
— Chris Tran, IV-D Director/Project Sponsor